Linux Administration
Administration and troubleshooting for supported Linux servers and hosting environments.
- User and access management
- Service configuration
- Package and update support
- Performance troubleshooting
Server Support
Server infrastructure managed for reliability and growth.
Linux, Windows and cloud-server administration with monitoring, maintenance, backup, hardening and recovery support from Hozit.
Infrastructure you can depend on
Keep critical systems available, secure and supported.
Hozit provides managed support for physical, virtual and cloud-hosted servers used by businesses and organisations.
Services are designed to improve availability, performance, security, backup readiness and technical visibility across the server environment.
Linux Support
Windows Server
Cloud Servers
Security Hardening
Managed server capabilities
Support across the full server lifecycle.
Hozit supports deployment, administration, monitoring, maintenance, backup and recovery requirements.
Windows Server Support
Support for Windows Server workloads, users, services, roles and connected business systems.
- Role and feature administration
- User and policy support
- File and application services
- Update management
Monitoring
Monitor supported servers for availability, resource usage, storage and operational issues.
- Uptime monitoring
- CPU and memory visibility
- Disk-capacity monitoring
- Service alerts
Backup Management
Configure and review supported backup processes for system, application and business data.
- Backup scheduling
- Storage review
- Retention planning
- Restore testing
Security Hardening
Reduce unnecessary exposure through practical configuration and access-control improvements.
- Service reduction
- Firewall review
- Access restrictions
- Update and patch review
Recovery Support
Assist with supported server restoration, service recovery and post-incident remediation.
- Restore assistance
- Service recovery
- Configuration repair
- Incident follow-up
Server support models
Choose the support level that fits your environment.
Final scope depends on server count, operating systems, applications, infrastructure and response requirements.
Server Assistance
Technical assistance for defined server issues, troubleshooting and selected configuration tasks.
- Remote troubleshooting
- Service diagnosis
- Configuration assistance
- Update support
- Escalation for complex work
Managed Server Support
Ongoing administration, monitoring, maintenance and technical oversight for supported servers.
- Proactive monitoring
- Routine administration
- Update coordination
- Backup review
- Security hardening
- Service reporting
Critical Infrastructure Support
A tailored service for organisations operating business-critical or multi-server environments.
- Custom support scope
- Multiple servers and platforms
- Defined escalation procedures
- Recovery planning
- Change management
- Management reporting
Operational visibility
Monitor the signals that matter most.
Server visibility helps technical teams identify capacity, availability and service issues before they become larger operational problems.
Availability
Confirm that important systems and services are
reachable.
Performance
Review CPU, memory and workload behaviour.
Capacity
Track storage usage and remaining disk space.
Alerts
Escalate supported events when action is
required.
Platforms supported
Infrastructure across onsite and cloud environments.
Linux Servers
Supported Linux environments for hosting, applications, databases and infrastructure services.
Windows Server
Business workloads, file services, applications, users, roles and Windows-based infrastructure.
Cloud Servers
Virtual servers hosted on supported cloud and infrastructure platforms.
Physical Servers
On-premises hardware used for applications, storage, networking and business services.
Virtualisation
Support for virtual machines, host resources and selected virtual infrastructure.
Database Workloads
Infrastructure support for selected SQL and application database environments.
Managed-server onboarding
From assessment to ongoing management.
Assess
Review server roles, operating systems, applications, access, backups and current risks.
Stabilise
Address urgent service, access, storage, update or configuration issues.
Protect
Apply practical hardening, backup and monitoring measures.
Manage
Deliver ongoing administration, monitoring, maintenance and reporting.
Server-support questions
Frequently asked questions.
Does Hozit support both Linux and Windows servers?
Yes. Support is available for supported Linux and Windows Server environments according to the agreed technical scope.
Can Hozit manage cloud-hosted servers?
Yes. Hozit can support selected virtual and cloud servers, subject to platform access and service scope.
Does server support include backups?
Backup configuration, review and restore testing can be included. Storage and third-party backup costs may be quoted separately.
Can you recover a failed server?
Recovery assistance depends on the failure, available backups, hardware condition, credentials and the remaining integrity of the system.
What is server hardening?
Hardening reduces avoidable risk by reviewing services, access, firewall rules, updates, accounts and other security-related configuration.
How is managed-server support priced?
Pricing depends on server count, operating systems, workloads, service hours, monitoring and response requirements.
Protect your infrastructure